New, comprehensive online service offers fast, efficient and accessible repairs and information
23rd April 2012– Nintendo UK has launched the Official Nintendo Customer Support Centre, a comprehensive service offering answers to any questions Nintendo fans have about Wii™, Nintendo DS™ or Nintendo 3DS™ consoles, games or accessories as well as a fast, reliable repair service. Gamers can then get on with the more important activity – playing games.
Customers taking advantage of the repair service are offered an initial inspection free of charge, which includes free shipping for their console or accessories. There are no obligations, however if customers do choose to have equipment repaired, they will receive their products back within seven days. Where products are still under warranty, repairs are free, and are returned complete with a new one-year warranty, also free of charge.
Simplicity for customers is key, and booking repairs is quick and easy. The simple online application form includes pictures of all Nintendo products covered by the repair scheme for easy identification, and customers are sent postage labels for their products as part of the free shipping service.
Customers can also benefit from advice on topics such as connecting to the internet, gameplay advice, or trouble with accessories. The support centre’s online portal answers a variety of common questions in the form of self-help articles, however for those preferring the personal touch, there is also a dedicated customer services team available to answer queries over the phone.
The Official Nintendo Customer Support Centre offers a unique level of support. Taking customer care to a new level, the service makes challenges almost as enjoyable as Nintendo’s range of games.
For further information on the services available please contact the Official Nintendo Customer Support Centre: www.nintendoservicecentre.co.uk / 0845 60 50 247